iGaming
Playtech IMS
Integration of Playtech Information Management Solution for a single player account, wallet, payments, CRM and omnichannel access to casino, live and sportsbook.
- 1 Account
- Unified player profile for all product verticals
- 1 Wallet
- Centralized balance between channels and products
- Omnichannel
- A combination of web, mobile and retail user scenarios
Are you facing these issues?
Integration of a single wallet with several gaming verticals
Casino, live, sportsbook and retail use different life cycles for transactions, cancellations and unfinished game rounds.
Solution
We normalize financial events, introduce idempotency, a single transaction log and reconciliation for each product vertical.
Frontend modernization without disrupting IMS processes
The new interface should preserve registration, KYC, cashier, bonus rules and responsible gaming restrictions.
Solution
We build a compatible BFF and component frontend, cover key IMS scenarios with contract and end-to-end tests before a phased launch.